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Five steps to obtaining disaster assistance

 

On the fifth day of Thanks and Giving, we give to you … five tips for getting the help you need after a disaster.

In our last post, we talked about four sources of disaster assistance, emphasizing that there is no one source for help. Today, we offer you five tips for getting started on navigating the stressful, confusing, and intimidating process of getting help.

These tips draw on the collective advice we gathered from people who had started and led a grassroots response to help their community in the face of COVID-19. The resulting “Seven Tips for Being Effective in a Crisis” were intended to help people start a community response, but we think the first five apply equally to helping find the help you need.

Tip 1: Just start!

Take a step. Take another. Keep going. Don’t let not knowing hold you back.

–– COVID-19 leaders study | Creative Crisis Leadership 

Finding help may seem daunting because there are so many sources that it’s difficult to know where to start. The worst thing to do is to give up before you start.The best thing to do is to start with a few places and go from there.

We recommend the following first steps.

  1. See what your local authority offers. They may have a website listing resources specifically available to you. For example, Sonoma county in California, posts recovery resources for residents affected by wildfires.
  2. Call your insurance company.
  3. Contact your local Red Cross chapter.
  4. Use FEMA’s DisasterAssistance.org to see what federal assistance may be available. 

Tip 2: Don’t be afraid to fail

If you do something, you may succeed. If you do nothing, you’ve already failed.

–– COVID-19 leaders study | Creative Crisis Leadership 

Do not be intimidated by the difficulty of asking, the complexity of an application, nor assume that you will not qualify for assistance. There is no shame and little harm in asking. You might be pleasantly surprised!

And the insurance company did send somebody out. And I’m saying, “I don’t think you need to come out. There’s no damage here.” And the guy went around with his white glove, or whatever he did. And said, “No, you got all this, this needs to be …,” whatever, [they] handed us a bunch of money.

–– Three CZU Fire Survivors Tell Their Stories

Tip 3: Don’t go it alone

Get others to help. Collaboration will make it easier, and help you do more.

–– COVID-19 leaders study | Creative Crisis Leadership 

As we said in our last post, “The first source of help is right next to you.” The people around you are going through what you are going through. They are probably seeking much the same information about disaster assistance that you are. Save time and energy by pooling your knowledge. Share what you’ve found and find out what they’ve already learned.

Moreover, obtaining disaster relief can be exhausting and stressful. Sharing the process with others who are experiencing the same stresses can be motivating and uplifting.

There’s a growing consensus among emergency response researchers that in communities where social ties are strong and there is a sense of connectedness, residents are more readily able to rebound after a disruptive event such as an earthquake, hurricane, tornado, wildfire, or illness.

–– How to rebound from disasters? Resilience starts in the neighborhood

If you want to go fast go alone, if you want to go far go together.

–– African Proverb

Tip 4: Build on what you have

Use the skills, resources, and relationships that are available to you. Develop new ones as you go along.

–– COVID-19 leaders study | Creative Crisis Leadership 

When meeting with neighbors, take stock in what skills you each have and take advantage of each other’s skills. Those with good internet research skills can take the lead on online searches. Those with extensive social networks can seek out information from that network.  Those with membership in community organizations can explore the resources they offer.

Tally the social connections you have collectively. Find out who has connections to people in positions of knowledge and expertise. Fostering these connections for the community can be a powerful tool in the undertaking of obtaining disaster assistance.

“A community that has trusted ties to decision-makers can also receive about 20 to 30 percent more money for building back after a disaster than communities that do not have those connections.”

––  How to rebound from disasters? Resilience starts in the neighborhood

Tip 5: Focus

Tackle one problem at a time. Don’t try to do everything at once.

–– COVID-19 leaders study | Creative Crisis Leadership 

Yes, there is a lot of assistance out there. This can be confusing. Furthermore,

… not all of the help is immediately available, and not everyone can access the aid easily. Also, eligibility for the programs can differ depending on the circumstances.

–– Here’s the disaster relief Hurricane Ian survivors can request, but it’s not always easy to get | CNN 

Figuring out what assistance to pursue when can be overwhelming and exhausting. So, begin by assessing your needs, prioritize them, and start with the most important ones. Do you need fundamentals like shelter, food, water, and utilities? Then start with those. Once you have obtained your top priorities, or at least performed the actions necessary to obtain them, then you can move on to the next, and the next, and the next….

When pursuing assistance, take the time to be thorough so as to give yourself the best chance of getting what you want.  Consider, as an example, that FEMA had 83,000 assistance applications within a week after Hurricane Ian. With so many applicants for FEMA to consider, you want to make it easy for their assessors to approve your request. So, make the effort to find out what makes a good application. Talk to experts and look for sites, like the following, that can help you through to a successful application:

 

There you have it –  five tips to help you make your way through the effort of getting help. We hope you never need them, but should disaster strike, we hope this helps.

To celebrate the thanks of Thanksgiving and Giving Tuesday, today, we give a very special thanks to the eleven remarkable individuals who gave us their time during our COVID-19 research project and whose collective insight produced our “Seven Tips for Being Effective in a Crisis.”

 


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We thank you for all that you give.


 

Four Sources of Resources – Who You Gonna Call?

Photo by Neil Thomas on Unsplash

 

On the fourth day of Thanks and Giving, we give to you … four sources of resources to turn to when lightning strikes.

The flood waters have receded, the tornado has dissolved, the hurricane has blown through. You are suffering. Who do you call for help?

The good news is there is a lot of help to be found.

The bad news is that it can be hard to find. There is no one source for help. There is no one in charge of helping you! However, with the power of the internet, modern communication tools and, especially, old-fashioned talking to others in your communities, you can find the help you need.

Here are the four sources of resources to look for (if you are in the United States):

1. Community and local organizations 

The key to my, our, experience is, the fact that we are a very, very tight knit community helped immensely.

— Judy D., CZU Lightning Complex fire survivor

The first source of help is right next to you. If you haven’t already done so, check in with your neighbors, even the ones you don’t already know. See if they need help, and whether they can help you. If you work together, you will have access to many more resources than if you’re all off alone.

Next, check in with the community organizations around you — community centers, faith-based organizations, sports clubs, in other words, your community. These places often become hubs for sharing resources and exchanging information.

This information exchange is critical because the greatest source of help is not any one large institution, but rather the many, many community organizations around you. Don’t forget to check out community information sources such as local newspapers and local agencies’ sites, such as the Public Emergency Portal for Marin County, CA.

Even if you don’t think you need anything, stop by and say hello. You and the people there are all going through a traumatic experience. Reinforcing your sense of connectedness and community is vital to your mental health.

2. The Red Cross and other National Nonprofits

The American Red Cross’s primary mission is disaster relief. Contacting your local Red Cross chapter should be one of your first steps in seeking assistance. As an independent national nonprofit, the Red Cross does not need approval to spend money on helping you. So they can help you whether only your home burned or the whole town is damaged. And, their help arrives more quickly than that from federal or state agencies.

The Red Cross will help you with immediate needs, such as making sure that you have a safe place to stay, food to eat, clothes to wear, and critical prescription medications. But they are not alone. Many other national nonprofit organizations also support these and other needs, for instance, providing spiritual or mental care, or helping with animal welfare.

Following a disaster, local, regional and national voluntary organizations are often the first to arrive to provide assistance. They are also the last to leave. These organizations offer a range of services including feeding, sheltering, provision of hygiene or cleaning supplies, case management, mucking and gutting, debris and tree removal, tarping of roofs, repairing damage or rebuilding homes.

–– National Voluntary Organizations Active in Disasters 

Finding out about these different sources of assistance can be difficult. Remember, there is no one in charge of helping you and no one place to find out what help is out there. Talking to your neighbors and community hubs is often the best way to find out what is out there.

The U.S. Chamber of Commerce maintains lists of nonprofits providing emergency response and disaster recovery assistance.

3. Private sector

If you have insurance, calling your insurance company should be a first step in seeking disaster relief.

And the insurance company did send somebody out. And I’m saying, “I don’t think you need to come out. There’s no damage here.” And the guy went around with his white glove, or whatever he did. And said, “No, you got all this, this needs to be …,” whatever, [they] handed us a bunch of money.

–– Three CZU Fire Survivors Tell Their Stories 

Insurance companies provide other services besides “handing over a bunch of money.” For example, they may cover the cost of temporary housing if you have loss of use coverage. So, be sure to know what benefits your insurance policy includes and have your insurance company’s claims processing contact information on hand. The Red Cross’s recovering financially after a disaster offers excellent advice on how to work with your insurance company.

Many larger corporations and smaller businesses have emergency assistance programs to help their employees, e.g., Target’s Team Member Giving Fund. So, check with your employer.

Your utility company may be able to help you with reduced payments, if you are financially distressed. Such aid is often a result of government support. For example, the state of California provided money to reduce utility bills for people affected by the 2017 wildfires. Talk to your utility company to find out what programs are available to you and how to apply for them.

You may also get help online. Platforms for crowdsourcing aid to disaster survivors are becoming more common. For instance, airbnb.org can connect you with people who offer free housing to people who are impacted by disaster. rebuildee.com will let you set up a wish list to collect funds for things you need, and is free to both recipients and donors.

4. Public assistance from the federal, state, and local governments 

Finally, you may be able to get help from the government.

When a disaster is large enough, the local government may call the state for help. That is when a state governor declares a state of emergency. This is not just an expression of alarm — it is an official proclamation that opens the door to the use of state funds to assist disaster survivors. You will need to find your own state’s emergency management agency to find what assistance is available in your state.

For example, the California Office of Emergency Services (CalOES) site for the 2021 wildfires, and Florida’s Division of Emergency Management’s (FloridaDisaster) site for Hurricane Ian in 2022.

When the disaster is too large for the state to handle, then the governor will request help from the federal government. Now, it is the President of the United States who declares a State of Emergency, opening the door for the use of federal funds to aid those affected by the disaster.

Federal aid to individuals and households comes primarily from the Federal Emergency Management Agency (FEMA). It has many programs to support disaster survivors, all of which you apply for via DisasterAssistance.gov.

However, don’t stop with FEMA. Many other federal agencies provide assistance for disaster survivors that you won’t get with an application to FEMA. The American Planning Association (APA) maintains an extensive list of national resources for disaster recovery. A few examples include:

FEMA’s DisasterAssistance.gov site does provide a search tool and an index to the various forms of federal assistance that may be available to you.

 

So, as we said, there is a lot of help available, but you may need to do some work to find it. Start by looking around your own community, especially for the emergency resources you need immediately. As you expand your search from immediate needs to long-term recovery, so too expand your search to the slower, but much greater resources of nonprofit organizations, businesses, and government agencies.

The responsibility of preparing for disaster recovery begins with the individual and builds to the larger responsibility of the community and local government. The local government has the primary role of planning and managing all aspects of the community’s recovery. Community planning efforts are supported by voluntary, faith-based and community organizations; private sector; and State, Local, Tribal, Territorial and Federal Governments.

–– National Disaster Recovery Framework Brochure 

To celebrate the thanks of Thanksgiving and Giving Tuesday, today, we give a very special thanks to the many community organizations who have given when others were in need. Napa Valley Community Foundation, CADRE, After the Fire USA, COPE, Coffey Strong and myriad others.

 


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We thank you for all that you give.


 

Three CZU Fire Survivors Tell Their Stories

 

On the third day of Thanks and Giving, we give to you … three stories from people who had to flee their homes because of wildfire.

Cindy S. (not her real name) was at the grocery store when she received word that the Glass Fire had grown explosively and that she needed to get out immediately. She raced home, got her cat and two dogs into the car, and left. An hour later, the house was gone, along with all the family possessions.

We met Cindy at the 2022 Cloverdale Fire & Earthquake Safety Expo where she related her experience to us with pain in her eyes, tears in her voice, and gratitude in her heart that she, her family, her neighbors, and their pets had gotten out alive. We were there asking people to imagine what they would do if they had to evacuate at that moment. We also listened to many stories of real experiences, fortunately, few as dramatic as Cindy’s.

Learning from people who have experienced disaster is part of the research we do at Creative Crisis Leadership. We use what we learn to ensure that our immersive learning experiences are realistic, present participants with challenges that reflect real priorities, and create space for emotional realities.

Last year, we shared some insights on how wildfire affects everyone. Today, we share the stories of three people who were directly affected by the 2020 CZU Lightning Complex fires in California.

About the fire


CZU Lightning Complex fire perimeter.

On Sunday Aug 16 2020, lightning started numerous fires on the Western slopes of the Santa Cruz mountains. Early Wednesday, winds came up, and what became known as the CZU Lightning Complex exploded. By the time the fires were fully contained, a month later on Sep 22, they had burned 86,509 acres, destroyed 1490 structures, ravaged redwoods and historic buildings in Butano and Big Basin state parks, and caused one fatality.

Judy D., Judy S. and Barbara all live in the Santa Cruz mountains and had to evacuate. Here are their experiences in their own words.

Judy D.


Photo by John Pilge.

… we never thought we’d be experiencing fire, like, fire season was always, like, up north and east of here, right? You know, we live in a redwood forest. We live in a valley, six miles from the coast. So we thought that, you know, this isn’t going to happen here. And, over the last several years, like 2018, 2019, there’d be a small fire would pop up somewhere in the valley. It’s pretty heavily forested, but there’s also, 26,000, 30,000 people that live in these communities. And, as soon as a fire would pop up, Calfire was on it, or the local fire and volunteer fire departments were on it, and it would be out. So we never really thought that it would happen to us.

And of course, it started up a little bit further north of Big Basin and then, two days later, it was like, “Oh, no, there’s a fire.” We’re watching the fire, thinking, “They’ll get it out. They’ll get it out.” And as it kept creeping closer to us … we really didn’t think we were going to be evacuated. And then the next thing we knew is our friends in Boulder Creek are being evacuated. … we knew basically what we had to get ready. And we’re working with all of our neighbors. And all of our neighbors are talking.

My husband spent the time doing what we’ve learned from the fire departments and from all the videos about going around and hardening the outside of the home. Taking away the chairs, and we loaded up, … most of what was in the freezer we took with us. The power was still on when we evacuated. … and he took all of our little portable propane tanks, like for the grill and stuff like that, and put them out at the end of the driveway. I think we had four. And we had gas cans for a generator. So he put all the gas cans and propane cans out at the end of the driveway, which is what the fire department asked you to do. Turned off our propane tank.

It was a very orderly evacuation when they finally said, “It’s time to evacuate.” … we left when there was a warning. It was, it was terrifying. I mean, it was! … And you know, we’re thinking, “Ah, we’ll be gone a couple days.” [Laughs] “No, it’s not gonna be long.” And — my heart is just racing thinking about all this again — And we left, we backed out, and left. it was like, “Oh,” like, you back out of your driveway. And, you look at your house and say, “That’s probably it. Probably not gonna be here when I come back.” Because at that point, the fire was starting to come over the hill from Bonnie Doon. And so we just said goodbye and left.

We were very, very fortunate in that we had our in-laws to go to. You know, I have friends that were everywhere, from in their camper, and went down to Morro Bay. The hotels immediately all filled up in Santa Cruz, people could not find spaces to stay. And I think this is something that really needs to be done, is for people to kind of think through, where are they going to go if they’re evacuated? Because we’d never thought about it. And luckily we had relatives. But, you know, a couple friends got hotels, but I knew several people who were going from camp … campgrounds immediately filled up — you know, we’re in a place with a lot of campgrounds — they filled up with the motorhomes. But then all the ones up here were closed, the ones down in Santa Cruz on the beach were filled up immediately. So it took a day or two for people to find places to stay.

And then, as I said, we all thought it would be a couple days. And it was just being glued to the reports, glued to Calfire, glued to Twitter, and watching as the fire was moving in.

When we came back, we still didn’t have power for a week after we came back … The streets and the roads were lined with freezers and refrigerators that were just, you know, it’s like somebody died in there. It’s disgusting. It’s absolutely disgusting.

Judy S.


Photo by Susanne Jul

It was a real surprise that the fire came so close, because it moved fast. You know we had that thunder and lightning storm. And then three days later, two days later, we were evacuating, and it was raining ash.

I left before we got orders. Because, there was so much smoke and it was 85 degrees in the house. I couldn’t open the doors and windows. I don’t have air conditioning. So it didn’t make any sense to stay. And it looked like we were going to have to evacuate. So, you know, it made sense to go as soon as I could.

We’ve had to evacuate before. It actually was, “Okay, we’re going to evacuate. We’ll be gone for a few days and then we’ll be back.” But I didn’t come back for five weeks. I left on the 18th of August and I was allowed to come back on the fifth of September. And that was because of evacuation warnings and orders. They didn’t lift the evacuation order because there was still so many hot spots. They just didn’t want people around.

There was so much uncertainty during the evacuation. … There were three times during the fire that I thought [the house was gone], when we were evacuated. … this person has a camera on their house, and so he was watching the fire from the camera. And then the camera went out. And there was certainty — because the camera went out — that the fire had consumed his home and the creek, which meant it was going to come up the whole mountain here. That turned out not to be true. So, you know, there was good information, there was crappy information, you know. And a lot of that “Oh my god, my house is gone!” came from some of that. You know, should I be listening to this? What’s real? It’s just hard to know.

My neighborhood will never be the same. Because of it. And I, you know, we used to have a quiet, sweet little neighborhood and it’s not like that anymore. … there’s about 24 houses and seven of them burned in the fire. The fire was right across from my driveway road, it was on the other side of it.

I’ve gone through grief at the loss of my neighborhood and gratitude that my home is still here. … People are gone. My dearest neighbors don’t live here anymore. They live in Felton. People whose children I knew since they were born. And, just the character, the neighborhood changes, because some of the characters are gone.

So that’s what I’m noticing from people, is just the trauma. People, you know, people say, “Are you going to rebuild?” And one day it’s “Yes,” one day it’s “No,” one day it’s “Yes,” one day it’s “No.” And so it’s over a year later, and nobody has started to rebuild in my neighborhood.

Barbara


Barbara’s house

It was the day before, when I started hearing that there were fires getting closer. And I started thinking, “Okay, what do we actually really need?” Packing the car took us an hour, half hour, an hour, something like that. We might have, I think we packed up the night before, had the car ready to go. And then headed out, you know, midday the next day.

I realized, very quickly, that there was very little I cared enough about that I needed to take it. You know, I didn’t care about pictures, somebody else has the pictures. The only things I cared about were our paintings. Because every one was important to me. And so those were what we packed up. And then we grabbed a little bit of clothes. And that was about it.

I was expecting huge long lines of cars leaving the area? Nothing. It was just really smooth and easy. No traffic problems, no nothing. … I think it was really because people were leaving at different times. What is it? There’s 20-odd thousand people in the valley, three ways out. … We left before they actually placed the orders. And I think people were already leaving before that.

My son actually was concerned about us. And so, you know, we talked for a moment, I get a call an hour later, and he said, “Okay, I have booked you into this place on the beach, you can work there, you got the internet, you can do whatever you need to do.” And, so, we went there, … then I felt, “Oh my god, I can’t do this!” That was so dismal. I really did not want to have to stay in that [little hotel] for a couple of weeks. … We ended up going a little further down the coast of Monterey, to a place where my daughter was evacuated to. So we were next door to each other there. We then get a call from my brother saying, “Hey, my neighbor is just opening up his place. He’s got two rooms for you guys.” I’m ashamed to admit that it felt like a vacation that part, because my daughter had a big place, right? And we had a studio right next to it. My brother’s across the street, the rock in Morro Bay is across from us. And we hung out there for two weeks.

I had already come to terms with the idea that I might well lose my home of 38 years, you know? And, yeah, it was okay. I mean, I just thought about it, it is “Okay, a new start.” You know, and, but I also realized, “Ah, yeah! I’m okay with this, but I don’t want to! I don’t want to lose my home.”

It was the red sky that first day, when we came back. And it looked like a moonscape. It was the strangest thing. How, you know, the whole sky was red, it was orange. I’ve never seen anything like that. And, the smells, that burnt smell. And that strange, eerie, moonscape feel to all of it.

About a 1000 foot from our house. … as the crow flies. … When we got back, I was surprised how much burnt debris there was, you know, in the yard and, and everywhere. And the insurance company did send somebody out. And I’m saying, “I don’t think you need to come out. There’s no damage here.” And the guy went around with his white glove, or whatever he did. And said, “No, you got all this, this needs to be …,” whatever, handed us a bunch of money.

This has been how long ago? Oh, it’s exactly a year. Yeah. And then, goodness, about three months ago, we went, just walking with some friends up near our house, but from their property — they were much closer to it. And you saw all this new growth. So the whole forest was opened up, you know, so it was really light. And there were all these little things coming up. And it was, you really understood how this was a part of the cycle. And we’d stopped it for too long. And that’s why we’re seeing such a fierce reaction. But it truly is beautiful right now.

In terms of rebuilding, what people are going through is just a tremendous amount of time to get permits in our area. I don’t know of anybody who has started rebuilding yet. And that’s a year later, and they haven’t been able to get the permits to rebuild.

Read what Barbara had to say about home preparation in this 2021 Wildfire Advent post. For a moving reflection on what it meant to lose a house to the CZU fire, we highly recommend Dear Wild Child: You Carry Your Home Inside You by Wallace J. Nichols and Wallace Grayce Nichols.

To celebrate the thanks of Thanksgiving and Giving Tuesday, today, we give a very special thanks to the many individuals who have opened their hearts and shared their disaster stories with us: Your stories help to empower other communities!

 


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Two Ways to Prepare to be Unprepared

Preparing for disaster

Photo by Mick Haupt on Unsplash

 

On the second day of Thanks and Giving, we give to you … two surprising and critical ways to prepare for disaster! 

What do you think of when we ask you to think about preparing for disaster?

Most people would talk about learning what to do and gathering supplies. Indeed, that is what most disaster management agencies focus on. They happily provide training classes and extensive checklists detailing what you should do and have. Many of these resources are well-designed and highly informative, for example, Calfire’s Prepare for Wildfire site and Red Cross’s What Do You Need In a Survival Kit.

However, is it really possible to be perfectly prepared? We think not. According to Juliette Kayyem, Faculty Director of the Homeland Security Project and Security and Global Health Project at Harvard’s Kennedy School of Government, there is no perfect preparation and no perfect response.

Why?

Researcher Stephan Gundel gives us some possible clues. He lays out a typology that classifies crises along two dimensions:

First, can we imagine a particular disaster? Do we believe it could happen? We can all imagine a car accident happening and believe that it could happen to us, so we wear seat belts. To pre-9/11 social consciousness, it was unimaginable and unbelievable that commercial planes filled with passengers would be used as bombs:

“The most important failure was one of imagination.”

 

9/11 Commission Commission

Second, even if we can imagine a disaster, is there anything we can do to prevent it or reduce the damage it might cause? Do we have the resources and will to do so? For instance, we may not be able to prevent an earthquake, but we can take measures to improve earthquake safety. However, many such measures are very costly, e.g., retrofitting your house, or unrealistic, e.g., moving to another state.

“Even as climate change increases the frequency and intensity of extreme weather events, from fires to floods and hurricanes, two-thirds of Americans say if their home is hit they would rather rebuild than relocate …”

 

NPR, Most Americans would rather rebuild than move if natural disaster strikes, poll finds. 2021

Intersecting these two dimensions, predictability and influenceability, yields four types of disasters:

Gundel crisis matrix

From Gundel, Stephan. “Towards a new typology of crises.” Journal of contingencies and crisis management 13, no. 3 (2005): 106-115.

Conventional disaster preparedness — learning what to do in particular circumstances and stockpiling resources — can only target conventional crises, the ones that are predictable and influenceable. For the rest we need something else.

So, It’s great to prepare, but it’s even greater to prepare to be unprepared.

But how can you prepare when you don’t know what you are preparing for? Here are two ways that we think are simple but critical.

  1. Get to know your neighbors

You may expect that your biggest source of help in a disaster will be disaster response agencies such as the local fire department, FEMA, Red Cross, or Civil Defense. Experience and research says that your biggest source of help will be the people you know and the people who are around you.

Researcher Daniel Aldrich who has studied the role of social networks in community resilience “has found that in a major shock, such as a tsunami or hurricane, a tightly connected community will save roughly 20 times more lives than the least connected community where nobody knows anybody (How to rebound from disasters? Resilience starts in the neighborhood | PreventionWeb).”

“Consider the earthquake that struck Japan on March 11, 2011. My colleague and I gathered data on and analyzed more than 130 coastal cities struck by the 60-foot tsunami. We found that communities with stronger social ties and more trust before the disaster had a smaller percentage of their population killed than similar communities that were less connected. While many engineers believed that the seawalls constructed along Japan’s Tohoku coast would save lives, we showed that social infrastructure, not physical infrastructure, kept communities intact. Survivors we interviewed told us that they’d only made it through because a friend or neighbor had helped them from their vulnerable residences.”

 

— Danel Aldrich, 2015, Some communities are destroyed by tragedy and disaster. Others spring back. Here’s what makes the difference. – The Washington Post

Other studies show that the people you know are instrumental in helping you get what you need in a disaster, including information, physical resources and practical help, as well as financial, emotional and psychological support (Elliott, Haney, & Sams-Abiodun, 2010; Hurlbert, Haines, & Beggs, 2000; Kaniasty & Norris, 1993).

So, get to know your neighbors!

  1. Develop your improvisation skills

If you’ve ever studied martial arts, you’ll recall that the first thing you learned was to fall. Not how to defend yourself or defeat your opponent, but learning to be flexible and adapt when you are thrown off balance.

The unpreparedness equivalent is to learn to think creatively about the people and resources around you. In other words, learn to improvise. Not only with things, but with the people who happen to be around you.

“[Improv] also highlights many of the soft skills that can be transferred to the work world, like being an engaged and active listener and being able to process information and react. If something comes up unexpectedly, these improvvers are ready to address it.”

— Harvard Business Gazette, For more than just laughs.

“Human beings are at their best when they are open to the world, able to notice what’s needed, and equipped with the skills to respond meaningfully in the moment. … This is what the great jazz players do: They learn by leaping in and taking action before they have a well-conceived plan. Once they’ve honed their skills, they know how to fabricate and invent novel responses without a scripted plan and no guarantee of outcomes. They discover the future as it unfolds.”

Barrett, Frank J. Yes to the mess: Surprising leadership lessons from jazz. Harvard Business Press, 2012.

Being prepared for disaster is great. That includes making the plans, learning the skills and gathering the supplies suggested by disaster management agencies such as FEMA, Calfire, and Red Cross.

However, it’s greater to be ready for when the plans fail, the skills aren’t relevant, and the supplies aren’t there.

That’s why we at Creative Crisis Leadership do what we do: Create community workshops that provide communities with opportunities to experience some of the chaos and confusion of a crisis, practice improvising, and discover what they can accomplish with the people and resources that happen to be available.

On the second day of Thanks and Giving, we extend our special thanks to the communities who have helped to test our Wildfire Community Workshop:

  • Windsor CA: Patti Restaino, Geoff Peters (COPE)
  • Oakland CA: Shana & Noah Johnson, Ford Johnson, David Waxman, Brianna Taylor (Oakland OES), Kyle Tramblay (Oakland OES), Olga Crowe (Oakland OES)
  • Portola Valley CA: Kristin & Rusty Day, Patti Fry

 


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We thank you for all that you give.


 

The Flu Ate My Team

 

Flu has ripped through our small team. On this day of giving, we’re giving ourselves a break, and postponing today’s Twelve Days of Thanks and Giving post until Monday.

In disaster, reality always wins. In everyday life, you sometimes have to concede to avert one.

I’d like to extend special thanks to Zach Pipkin and Garett Dworman: You’re always there when the chips are down. The chips can wait while you are down.

Thank you for understanding,
— Susanne


If you take disaster seriously, please
support our work.
We thank you for all that you give.