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We share what we learn and what we’re doing so that others can learn from us and we can learn from others. Comments welcome!
Two Ways to Prepare to be Unprepared
On the second day of Thanks and Giving, we give to you … two surprising and critical ways to prepare for disaster!
What do you think of when we ask you to think about preparing for disaster?
Most people would talk about learning what to do and gathering supplies. Indeed, that is what most disaster management agencies focus on. They happily provide training classes and extensive checklists detailing what you should do and have. Many of these resources are well-designed and highly informative, for example, Calfire’s Prepare for Wildfire site and Red Cross’s What Do You Need In a Survival Kit.
However, is it really possible to be perfectly prepared? We think not. According to Juliette Kayyem, Faculty Director of the Homeland Security Project and Security and Global Health Project at Harvard’s Kennedy School of Government, there is no perfect preparation and no perfect response.
Why?
Researcher Stephan Gundel gives us some possible clues. He lays out a typology that classifies crises along two dimensions:
First, can we imagine a particular disaster? Do we believe it could happen? We can all imagine a car accident happening and believe that it could happen to us, so we wear seat belts. To pre-9/11 social consciousness, it was unimaginable and unbelievable that commercial planes filled with passengers would be used as bombs:
“The most important failure was one of imagination.”
Second, even if we can imagine a disaster, is there anything we can do to prevent it or reduce the damage it might cause? Do we have the resources and will to do so? For instance, we may not be able to prevent an earthquake, but we can take measures to improve earthquake safety. However, many such measures are very costly, e.g., retrofitting your house, or unrealistic, e.g., moving to another state.
“Even as climate change increases the frequency and intensity of extreme weather events, from fires to floods and hurricanes, two-thirds of Americans say if their home is hit they would rather rebuild than relocate …”
NPR, Most Americans would rather rebuild than move if natural disaster strikes, poll finds. 2021
Intersecting these two dimensions, predictability and influenceability, yields four types of disasters:
Conventional disaster preparedness — learning what to do in particular circumstances and stockpiling resources — can only target conventional crises, the ones that are predictable and influenceable. For the rest we need something else.
So, It’s great to prepare, but it’s even greater to prepare to be unprepared.
But how can you prepare when you don’t know what you are preparing for? Here are two ways that we think are simple but critical.
- Get to know your neighbors
You may expect that your biggest source of help in a disaster will be disaster response agencies such as the local fire department, FEMA, Red Cross, or Civil Defense. Experience and research says that your biggest source of help will be the people you know and the people who are around you.
Researcher Daniel Aldrich who has studied the role of social networks in community resilience “has found that in a major shock, such as a tsunami or hurricane, a tightly connected community will save roughly 20 times more lives than the least connected community where nobody knows anybody (How to rebound from disasters? Resilience starts in the neighborhood | PreventionWeb).”
“Consider the earthquake that struck Japan on March 11, 2011. My colleague and I gathered data on and analyzed more than 130 coastal cities struck by the 60-foot tsunami. We found that communities with stronger social ties and more trust before the disaster had a smaller percentage of their population killed than similar communities that were less connected. While many engineers believed that the seawalls constructed along Japan’s Tohoku coast would save lives, we showed that social infrastructure, not physical infrastructure, kept communities intact. Survivors we interviewed told us that they’d only made it through because a friend or neighbor had helped them from their vulnerable residences.”
— Danel Aldrich, 2015, Some communities are destroyed by tragedy and disaster. Others spring back. Here’s what makes the difference. – The Washington Post
Other studies show that the people you know are instrumental in helping you get what you need in a disaster, including information, physical resources and practical help, as well as financial, emotional and psychological support (Elliott, Haney, & Sams-Abiodun, 2010; Hurlbert, Haines, & Beggs, 2000; Kaniasty & Norris, 1993).
So, get to know your neighbors!
- Develop your improvisation skills
If you’ve ever studied martial arts, you’ll recall that the first thing you learned was to fall. Not how to defend yourself or defeat your opponent, but learning to be flexible and adapt when you are thrown off balance.
The unpreparedness equivalent is to learn to think creatively about the people and resources around you. In other words, learn to improvise. Not only with things, but with the people who happen to be around you.
“[Improv] also highlights many of the soft skills that can be transferred to the work world, like being an engaged and active listener and being able to process information and react. If something comes up unexpectedly, these improvvers are ready to address it.”
— Harvard Business Gazette, For more than just laughs.
“Human beings are at their best when they are open to the world, able to notice what’s needed, and equipped with the skills to respond meaningfully in the moment. … This is what the great jazz players do: They learn by leaping in and taking action before they have a well-conceived plan. Once they’ve honed their skills, they know how to fabricate and invent novel responses without a scripted plan and no guarantee of outcomes. They discover the future as it unfolds.”
— Barrett, Frank J. Yes to the mess: Surprising leadership lessons from jazz. Harvard Business Press, 2012.
Being prepared for disaster is great. That includes making the plans, learning the skills and gathering the supplies suggested by disaster management agencies such as FEMA, Calfire, and Red Cross.
However, it’s greater to be ready for when the plans fail, the skills aren’t relevant, and the supplies aren’t there.
That’s why we at Creative Crisis Leadership do what we do: Create community workshops that provide communities with opportunities to experience some of the chaos and confusion of a crisis, practice improvising, and discover what they can accomplish with the people and resources that happen to be available.
On the second day of Thanks and Giving, we extend our special thanks to the communities who have helped to test our Wildfire Community Workshop:
- Windsor CA: Patti Restaino, Geoff Peters (COPE)
- Oakland CA: Shana & Noah Johnson, Ford Johnson, David Waxman, Brianna Taylor (Oakland OES), Kyle Tramblay (Oakland OES), Olga Crowe (Oakland OES)
- Portola Valley CA: Kristin & Rusty Day, Patti Fry
If you take disaster seriously, please
support our work.
We thank you for all that you give.
The Flu Ate My Team
Flu has ripped through our small team. On this day of giving, we’re giving ourselves a break, and postponing today’s Twelve Days of Thanks and Giving post until Monday.
In disaster, reality always wins. In everyday life, you sometimes have to concede to avert one.
I’d like to extend special thanks to Zach Pipkin and Garett Dworman: You’re always there when the chips are down. The chips can wait while you are down.
Thank you for understanding,
— Susanne
If you take disaster seriously, please
support our work.
We thank you for all that you give.
12 Days of Thanks, Giving and Disaster!
To celebrate the giving of Thanksgiving and Giving Tuesday, we give to you … twelve days of disaster! Well, maybe just some insights into disaster and community response.
Disaster has gone mainstream. From fire to flood, pandemic to power outage, community crises increasingly affect larger numbers of people. Summer hail storms in Mexico City, massive flash floods in Germany, mass shootings in Oslo, torrential monsoons in Pakistan, megafires in California, Australia, … The list of communities that “never thought it would happen here” grows every day.
That means that you should take disaster seriously. That means that you need to prepare to be unprepared. Because, together, you and your community are essential to overcoming disaster.
We believe that being ready starts with social resilience: having the skills and mindsets needed to improvise with the people and resources at hand when a crisis happens. Because individuals and communities who help themselves recover from crisis faster and better.
Our 2021 Advent Calendar focused on wildfire, the disaster most affecting our home, California.
In our 2022 Year’s End Calendar, Twelve Days of Thanks and Giving, we offer a broader view. We share 12 short posts about how disaster management works and a fresh perspective on disaster response – a perspective in which social resilience, community, and improvisation are central.
Please join us!
To celebrate the thanks of Thanksgiving and Giving Tuesday, today, we give special thanks to our advisors, Leland Franklin, Zeno Franco, Thomas Lahnthaler, Claus Raasted, and Luke Beckman: Thank you for giving so generously of your time and expertise.
If you take disaster seriously, please
support our work.
We thank you for all that you give.
7 Tips visual challenge results!
We recently presented the amazingly creative Verbal to Visual community — led by the inspired and inspiring Doug Neill — with a challenge: Create a one-page sketchnote to make the “7 Tips for Being Effective in a Crisis” we identified in our research easy to remember.
(Sketchnoting combines doodles, sketches, and words to enhance learning, problem-solving and communication through visual thinking.)
Here is some of what these very talented people came up with. Feel free to print, frame and share!
Lai Chee Chiu
When Lai Chee Chiu was looking for an outing for her team, she found a workshop where you could ‘draw for work’ while having drinks and pizza, discovered sketchnoting, and reignited her love for drawing. Today she uses her skills to design workshops and bring them alive through visual storytelling and facilitation.
Her work is characterized by bold lines, strong characters, confident use of color, and playful humor. She is available to support your work, but beware, she only accepts projects “with the purpose to convey a message”!
Coralie Rozenblum
Coralie “Coco” Rozenblum is a sketchnoting novice, and is less confident in her skills than they deserve. She wants to use sketchnotes to capture notes and to facilitate conversations with clients in her coaching practice.
Her work is characterized by deep empathy, charming storytelling, and a simplicity and elegance of line.
Coach Jason
“Coach Jason” is a bit of an enigma in the community. We know he/she/they lives in Atlanta, works digitally, and always offers positive and constructive comments, but that’s about it.
What we can see is that his work is characterized by strong visual storylines and delightful humor.
Benoit Leclair
Benoit Leclair is relatively new to sketchnoting, but you wouldn’t know it from his work! Given that he has a degree in architecture, a career in steel construction management, and is a business analyst, it’s not surprising that he excels in bringing visual clarity to complex processes.
His work is characterized by lyric flows, rich information content, well-balanced layouts and exquisite details. Benoit is available to help you with your special projects.
2021: Not an Annual Report
Thanks to Social Good Fund, our fiscal sponsor, we don’t have to prepare a formal annual report. We do, however, have to report on our accomplishments and talk about our plans for the upcoming year. But we don’t have the trials of preparing financials and making it pretty. Yet.
Here is our 2021 activity report (with an “formal annual report”-type section added because we believe in gratitude). In retrospect, we are grappling with a mission that is neither obvious nor easy. I’m proud to say that we got a good grip on it in 2021.
2021 Activity Report
What did your project accomplish in 2021? What were your primary activities?
2021 was a year of developing a clearer understanding of the gap we are trying to fill, what it will take to fill it, and how we propose to do so. And of building toward an organization that has the necessary skills and knowledge.
To begin to fill the gap by sharing our knowledge, and to lay a foundation of skills, we
- Synthesized our COVID-19 findings into “Advice from the front lines,” 7 tips that successful spontaneous leaders would give to others who want to do something.
- Completed a promotional video, “Ready, Set, Earthquake!” that illustrates the live training approach that we bring to community disaster preparedness.
- Published a “Wildfire Advent Calendar,” sharing 24 pieces of information related to wildfire (one each day Dec 1-24) on our blog and LinkedIn.
- Initiated our social media presence by establishing a YouTube channel where we shared our promotional video, Roundtable recordings, and other products of our activities, and a LinkedIn page where we shared information about the materials we are making available.
In our endeavor to understand the gap and what it will take to fill it, we
- Completed the in-depth report of our study of spontaneous leaders in COVID-19.
- Convened two Research Roundtable discussions bringing together crisis response researchers with interests in citizen response and social networks, respectively.
- Started our Wildfire project by gathering background research on wildfire, interviewing individuals who had been through a wildfire, and gathering knowledge of the best practices and training as promoted by professional agencies.
To strengthen our operations, we
- Decided on a strategy for a coherent digital infrastructure (based on our systematic examination of available tools), and adopted Zoho Projects for project and task management.
- Held our first strategic planning meeting.
Describe the most pressing challenges and threats to your ability to advance your mission
Our most pressing challenges are a shortage of time, and failure to get the right people in the right places. To address them, we are working on making our value story more clear, improving volunteer recruiting and management, and instituting a targeted fundraising approach.
What are your plans for 2022?
We start 2022 with plans for advancing on 3 strategic goals:
- Grow our impact
- Mature the organization
- Expand our network
We plan on pursuing these goals in the context of developing a minimum viable product in the form of a Wildfire Learning Experience. We are currently designing the learning experience with the aim of conducting pilot events in May and June, followed by more general distribution starting late summer. In the course of developing community partnerships to support pilot events, we hope to attract the interest of potential board members, advisors, donors and funders, and to hone our storytelling.
How has fiscal sponsorship impacted your ability to achieve your mission?
Fiscal sponsorship has allowed us to concentrate our efforts on developing program vision and products, while giving us the credibility needed to be taken seriously, and enabling us to collect enough funds that we aren’t paying expenses out of our own pockets.
With Gratitude
If this were a formal annual report, it would include a mission statement, “success” statistics, and “accounting of major contributors.” In practice for the not-too-distant day when we will be preparing a formal annual report, I’d like to add the last section.
My personal thanks to everyone who has helped Creative Crisis Leadership move closer to making the world more socially resilient in 2021:
The core team:
- Garett Dworman: My eternal thanks for your unstinting enthusiasm, and for continually refreshing my belief in the importance of what we are doing.
- Zach Pipkin: For your stabilizing influence, loyalty, and always keeping us grounded.
Our first official advisor:
- Leland Franklin: For your insight, shining example, and quiet guidance.
Our other invaluable volunteers.
And, our major and staunch donors.
- Maurita Holland
- Kat Chadwick
- George Furnas
- Kyle Brown
Without your encouragement and support, it would be all too easy to lose sight of the light.
— Susanne Jul, PhD
Founder & Driving Force, Creative Crisis Leadership